1.Why
is it possible to pay by Credit Card only ?
We at the Right Florist provide you the perfect service at
lowest possible cost to save your money, keep our administration
costs low and provide you 100% security, we can do so only
by accepting payments via Credit Card .
2.How
do I know my order delivered ?
Right
Florist guarantees each order to be delivered on the requested
delivery date . If by any reason the order cannot be delivered
you will be contacted by our customer service as soon as possible.
If you do not hear or read from us you may be assured your
order got delivered . However, if you find that the order
did not reach its delivery destination you may contact us
at RightFlorist.com
3.When
Can I get Personal Assistance.? .
We
are open 7 days a week and we are available 24 hours. Our
customer service will assist you and help you by resolving
all your queries.
4)What
are the delivery Conditions for Hotel / Hospital deliveries
?
Hotel
Kindly enter the following details Full Name and Address of
the Hotel,. Telephone Number, Hotel Room Number & last but
not the least the recipient's name. Hospitals Full Name &
Address of the Hospital, Telephone Number of the Hospital,. Ward Name / Number . Maiden Name of the recipient if the
order goes to the maternity word .and last but not the least
the full name of the recipient. Kindly note that some hospitals
do not permit the flowers to be delivered . In this case you
would be alerted by us.
5)How
to place an order
Ordering
at Right Florist is easy . Just Follow these six simple steps
:-
i) Choose the country where your flowers are to delivered.
ii) Choose your item from the selection of bouquets, arrangements, occasions etc.
iii) Choose the price category & delivery date.
iv) Enter the address of the recipient and don't forget your
message.
v) Enter Your Personal Information.
vi) You will receive an order confirmation.
6)
What if I do not receive an order confirmation Via Email ?
You
Will receive an order confirmation message via-email shortly
after right florist.com receives your order. If you do not
receive this message within four hours of placing your order,
there might be a delay on the web due to traffic. If this
happens, Please feel free to contact us at ��������� to ensure
that your order is being Processed.
7)
Can I change the delivery address?
We
will be happy to change the delivery address as long as your
order has not been delivered. Or is not on its way to being
delivered . To request a change to your order's delivery address, Please enter new address information �. Our online customer
service Inquiry Form. Include this only of we have such a
facility.
8)
Can I change the date of my order's delivery ?
If
your order has not been delivered or is not on its way to
being delivered, we will be happy to change its intended
date.
9)
Is it safe to use my credit card Online ?
We
never send personal information, such as your credit card
number, over the network in a way that is readable to anyone
but us. We encrypt your information and send it over the internet
using SSL ( secure socket layer) technology. RightFlorist.com
does not rent or sell information they receive from web orders
or email registrations to third parties.
10)
What are advantages of membership ?
Becoming
a registered shopper offers you a growing number of benefits,
a) you will be eligible for
a discount on your order for this you will have to mention
the referral or promotion code
given to you at the time of mailing your Purchase.
b) Other Benefits: - i) Faster, easier shopping. ii) Special
offers.
11)Why
is my basket empty ?
If
the products you select are not showing up in your basket,
one of two things is probably happening. You may not be fully
adding the product to your basket or your browser may not
be set up to work properly with the basket. First, when you
select a product, make sure you completely fill in the shipping
information and click on either the " shop more" button or
the " check out Now " button on the bottom of the page . This
should add that product to your basket.
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